Marchelle & Clane
February 26, 2027
We are so excited to share our upcoming Wedding with you at Hotel Xcaret Mexico in gorgeous Playa del Carmen, Mexico. Your presence at our wedding means the world to us! As a reminder, the wedding ceremony will be held on Friday, February 26. 2027.
We have set up a wedding room block with the resort, specific to our group, and DFY Travel (Destinations For You Travel) is handling all the logistics.
To be considered a part of the Norville Takeoff 27 Wedding Group, you must book through this group room block and not through any other method (even directly with the hotel). Other than the wedding ceremony, to participate in any of the wedding-related activities, you must stay at Hotel Xcaret Mexico as part of the Wedding Group.
Should you have any questions related to traveling, please contact Marilyn. You can reach her by email at concierge@destinationsforyoutravel.com or call 301-467-4609
Tentative Schedule
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Feb 24th: Couple and Early Arrivals evening outing in one of the Parks
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Feb 25th: Arrivals and Evening Welcome Party
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Feb 26th: Wedding Ceremony and Reception - 7pm
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Feb 27th: Optional boat day
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Feb 28th: Optional spa/pool day - for those that are still there
Core days
Trip Deposit & Payment Schedule
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A deposit of $250 Per Person is required to reserve your room. This deposit payment must be paid at booking and your reservation will be made within 72 hours of your submission. Save the Space payments will be applied to your final balance.
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Thursday, September 24, 2026, is the deadline to get an available room in the room block. Any reservations requested after that date have will be pending until availability and rate are confirmed. Room availability and contracted rates are not guaranteed.
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A payment equal to 2 nights of your trip is due by Thursday, September 24, 2026. The resort reserves the right to cancel the reservation if payment is not made by this date.
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Full payment of your trip is due by Wednesday Nov 4, 2026. The resort reserves the right to cancel the reservation if payment is not made by this date.
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Additional payments towards your balance can be made at any time (monthly) before the final payment is due.
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You are responsible for booking your own flights but we still need your flight info by Tuesday, January 5, 2027, to give to the resort. You can send that to us by filling out this form: https://www.dfytravel.com/flights
Room Categories In Room Block
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Garden Suite
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River Suite
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Garden Swim-up Suite
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River Suite Adults Only
The room categories listed above were selected by Marchelle & Clane for their contracted room block. There are only a certain number of rooms available and are on a first-come, first-serve basis.
Reservation Dates
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Arrive: Thursday, February 25, 2027
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Check-In: 4:00pm
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Ceremony: Friday, February 26, 2027
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Depart: Sunday, February 28, 2027
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Check-Out: 11:00am
There is a 3-night minimum for this room block but you have the option to arrive early or stay later. You can select your dates when you fill out the reservation form.
VERY IMPORTANT: Any requests for early arrival and extended departures outside of the contracted room block dates listed above will be subject to availability and rate approval by the resort and may be non-refundable. If your reservation is impacted by date availability and a difference in contracted rates, we will communicate this information to the guest before any confirmation or charges are made for extra nights outside the room block.
Cancellation Policy
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Booking - 9/25/26: $100 per person (if you cancel your reservation or remove a guest(s) from the reservation
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After 9/26/26: 100% of the room total in the case of full reservation cancellation or 100% of the removed guest total.
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If you have travel insurance you can file a claim to get a refund based on their terms
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Additionally, the resort will not allow the following modifications/changes to your reservation on or after November 4, 2026:
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Downgrading a room category
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Decreasing the number of nights in your reservation
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Removing a guest from your reservation (reducing the occupancy level in your room)
This resort will not allow any changes, including name changes, to your reservation after January 15, 2027.
What can you do with your reservation between November 4, 2026, and January 15, 2027?
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Upgrade your room category, if an upgraded room category is available.
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Add extra nights, if additional nights are available.
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Add an additional guest or make a name change.
The resort will not provide a credit or voucher for future travel if you arrive after your scheduled arrival date, if you check out early, or do not travel on the dates selected for this reservation for any reason.
ANY changes to the reservation, even within the allowed modification window, may result in a fee; refer to the cancellation policy for terms. Additionally, all modifications must be made in writing to concierge@destinationsforyoutravel.com. No changes are accepted via phone call/voicemail.
If you do not purchase travel insurance and have to cancel your reservation, you may still have to pay for part or the full amount of your reservation.
If you purchased travel insurance and have to cancel, you will be refunded by the travel insurance company according to the travel insurance guidelines, but you are still responsible for the $100 per person cancellation fee.
Once a reservation is booked there is a $100 per person cancellation fee with no regard to the reason for the cancellation. This cancellation fee cannot be reapplied to a later re-booking.
Protect Your Investment
As much as we hope that each booking results in a seamless travel experience, various circumstances can stand in your way of a smooth journey.
Travel Insurance can minimize the risks associated with traveling. Depending on the insurance policy, maximum coverage is typically provided when you purchase your policy 7-14 days after deposit.
Not purchasing travel insurance could result in the loss of your travel cost and/or require more money to correct the situation. Without insurance, there may be no way to recoup any losses, costs, or expenses incurred and the price of travel insurance IS NOT included in the price of the room selections and is non-refundable once purchased.
Having travel insurance is definitely important and we recommend it for everyone. However, the option to purchase travel insurance is solely up to you and you may purchase it through any insurance company you would like.
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Travel Insured offers a very comprehensive policy called the “Worldwide Trip Protector” plan with optional add-ons like CFAR (Cancel For Any Reason)* (not available in NY)
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If you want the CFAR (Cancel for Any Reason) benefit you will have to add it to the policy and you must purchase the insurance no later than 14 days from the day you make your initial payment.
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When you click on the link you will need to answer a few questions about your trip and then you’ll be redirected to a page with the policy information and pricing.
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The basic “Worldwide Trip Protector” plan, which does not include the CFAR can be purchased at any time, including after 14 days from the time you paid your initial payment but it will not cover the Pre-Existing Condition Exclusion Waiver or the Bankruptcy/Default of an airline, cruise line, tour operator or other travel providers. However, you can still cancel and potentially get up to a 100% refund as long as it’s a covered reason.
"We don't need travel insurance. We are going on this trip no matter what."
"Famous Last Words"
Booking Information
The rates listed below are only available until Thursday, September 24, 2026.
If you make a new reservation or add extra nights to an existing reservation after this date, these rates are subject to change and the resort will charge whatever the current room rate is for the particular room category at that time. DFY Travel LLC does not have control over the rates the resort provides.The rates listed below are only available until Thursday September 24, 2026.
Included in Price
Room taxes
All-inclusive Food and Beverage
Non-Stop Shared Airport Transfers
Unlimited access to Xcaret Parks and Deluxe Tours listed in “Amenities” section below.
Excluded from Price
Airfare - You are responsible for reserving your own flights.
Travel Insurance - You are responsible for purchasing your own travel insurance policy, should you choose to do so.
Extras - Spa services and some deluxe tours and elevated dining experiences are available for an additional charge.
Child Room Rates
Children 5 years old and younger stay for free when sharing a room with 1 paying adult.
Children 6 – 17 years old: Prices listed below.
If there is 1 adult & 1 child in a room, the resort will charge the single occupancy rate plus the child rate, NOT the double occupancy rate. The single, double, & triple rates listed are based on the number of adults in the room.
Garden Suite
Casa: Viento - Espiral - Tierra - Sol - Cielo - Vida - Luna - Eclipse
Casa location not assigned until check-in
Maximum capacity: 4 guests
(2 adults & 2 children, 3 adults & 1 child, or 3 adults)
Bedding options: 1 King bed or 2 Double beds w/ sofa bed
Bedding option is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Important: If there is 1 adult & 1 child in a room the resort will charge the 1 Adult rate plus the Child rate, not the 2 Adults rate.
Prices do not include Travel Insurance.
Room Rates Listed Below Are Per Room (USD)
River Suite
Casa: Viento - Espiral - Tierra - Sol - Eclipse
Casa location not assigned until check-in
Maximum capacity: 4 guests
(2 adults & 2 children, 3 adults & 1 child, or 3 adults)
Bedding options: 1 King bed or 2 Double beds w/ sofa bed
Bedding option is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Important: If there is 1 adult & 1 child in a room the resort will charge the 1 Adult rate plus the Child rate, not the 2 Adults rate.
Prices do not include Travel Insurance.
Room Rates Listed Below Are Per Room (USD)
Garden Swim-up
Casa: Viento - Espiral - Tierra - Sol - Vida - Luna
Casa location not assigned until check-in
Maximum capacity: 4 guests
(2 adults & 2 children, 3 adults & 1 child, or 3 adults)
Bedding options: 1 King bed or 2 Double beds w/ sofa bed
Bedding option is not guaranteed. It will be requested based on your reservation form and is subject to availability at time of check-in.
Important: If there is 1 adult & 1 child in a room the resort will charge the 1 Adult rate plus the Child rate, not the 2 Adults rate.
Prices do not include Travel Insurance.
Room Rates Listed Below Are Per Room (USD)
River Suite Adults
Casa: Fuego
Maximum capacity: 3 guests (Adult only)
(Bedding options: 1 King bed with sofa bed)
Prices do not include Travel Insurance.
Room Rates Listed Below Are Per Room (USD)
Adults Only Suites -
What's the Difference
At Hotel Xcaret Mexico, the Adults-Only Suites are located in two different buildings, Casa Fuego and Casa Agua (Spa rooms). These two sections of the resort only allow guests aged 18 and above. If you stay in a different room category other than an Adults-Only room category you will not have access to these buildings.
Casa Fuego Adults-Only room categories include the following additional perks:
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Access to the adults-only Fuego rooftop pool and bar
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Access to an additional restaurant, Fuego Restaurant, located in the Fuego building (available for non-Fuego guests for an additional fee)
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A small private cove beach area
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A premium outdoor bar on the lower level of the building
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Private check in and check out in the Fuego building
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Butler service
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Private fitness center, exclusive to the Fuego Building
Amenities
The ALL-FUN INCLUSIVE® program redefines the traditional all-inclusive plan into a more complete experience. In addition to day and nighttime activities and elegantly crafted cuisine at the resort, you can enjoy full access to Experiencias Xcaret’s nature parks and tours, as well as each of their dining plans.
The adrenaline and inspiration continue with unlimited access to six (6) of the most iconic and loved parks in Cancun and the Riviera Maya:
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Xcaret
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Xel-Há
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Xplor
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Xplor Fuego
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Xoximilco
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Xenses
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Deluxe tours to Xenotes and Xichen
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New sailing tours by Xcaret Xailing.
All parks and tours include round-trip transportation. Some parks and tours require a prior reservation.
Additional Nights Stay
If you would like to arrive earlier than Thursday, February 25, 2027, or stay past Sunday, February 28 2027, please let us know when you fill out the room reservation form.
VERY IMPORTANT: Any requests for early arrival and extended departures outside of the contracted room block dates listed above will be subject to availability and rate approval by the resort and may be non-refundable. If your reservation is impacted by date availability and a difference in contracted rates, we will communicate this information to you before any confirmation or charges are made for extra nights outside the room block.
Adding Nights/Guests Upon Arrival at Hotel
As soon as the first person from the group has arrived at the resort we are not allowed to add extra nights or guests to your reservation. You will have to go to the front desk to add them.
NOTE: the resort will not honor the contracted room rates and you will have to pay whatever the current room rate is at that time.
Ground Transportation
Included in your reservation is Hotel Xcaret’s shuttle transportation from the Cancun (CUN) or Tulum (TQO) Airport to Hotel Xcaret and back to the airport.
*Gratuities are not included*
Please note: the transportation will not transfer guests to the resort nor will the resort accept guests prior to 9:00 AM on the day of check-in.
For Cancun International Airport (CUN) – Transportation to the resort and back to the airport will already be reserved for you, as long as you provide us (DFY Travel) with your flight info by Jan 5, 2027. Transportation operates every 30 minutes from 9:00 AM through 5:00 PM, and every 60 minutes from 5:00 PM to 9:00 AM.
For Tulum International Airport (TQO) – You must reserve your transportation to the resort and back to the airport directly with Hotel Xcaret two weeks before your travel dates. DFY Travel cannot set up transportation for you from Tulum. Contact Hotel Xcaret Guest Services at dxguestservice@hotelxcaret.com.
ARRIVALS
After clearing customs and collecting your luggage, proceed outside the airport and look for the resort’s transportation staff who will be holding a sign that says “Hoteles Xcaret” (see picture below). You must exit the arrival hall bypassing all representatives inside the airport trying to get your attention. These representatives are there to sell time-share and may be a representative for your hotel, but are not your transportation provider.
DEPARTURE
Please see the Concierge desk at least one day before departure to register for your transfer back to the airport. The customer service telephone number is +011 52 (984) 159-1600.
IMPORTANT:
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Hotel Xcaret’s included shuttle transportation ONLY offers service from the Cancun (CUN) Airport or Tulum (TQO) Airport to Hotel Xcaret and back to the airport.
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This transportation is a complimentary service that is included in your reservation rate and has no cash value, so there are no reductions in price or refunds if the transportation is not used.
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The shuttle WILL NOT drop you off or pick you up at any other location other than Hotel Xcaret Mexico/Arte and the Cancun (CUN) Airport or Tulum (TQO) Airport.
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Shuttle transportation services are only provided for your actual check-in and check-out dates (this is strongly enforced by checking boarding passes of all guests). If you arrive in the area any date earlier than your check-in date or depart any day later than your check-out date you will need to arrange your own transportation to wherever you are going and to/from Hotel Xcaret Mexico on your actual check-in/check-out dates.
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If you plan to go anywhere other than the Cancun (CUN) Airport or Tulum (TQO) Airport on your official resort departure day, you will be responsible for managing your own transportation. Check-out is at 12 PM but you can stay and access the resort (not the parks) until 6 PM on your check-out date. Hotel Xcaret offers luggage storage until you depart. Late check-outs must be requested directly with the resort once you arrive. DFY Travel cannot make this request for you.
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Once you depart the resort on your departure date, you will no longer be able to access the resort. This means that you will not be able to return to the resort on any other date to utilize the shuttle transportation to return to the airport. If you need assistance with transportation once on site, please visit the Guest Services Desk and they can assist you.